COMPLETE UNIFIED COMMUNICATIONS ON A RELIABLE PLATFORM.
This workhorse of a platform maximizes network uptime so you can deliver exceptional communication services. Get the benefits of a converged network, advanced applications, and more than 750 call processing and telephony features. This integrated access element of the Avaya Aura® Platform puts you on the path to unified communications.
All employees - whether they're working from home, on the road, in a branch office, or at headquarters - will have high-quality unified messaging and conferencing. And you can serve customers better with improved contact center communications and IVRs.
1. Professional-Grade Business Communications.
Provide the services employees want and customers expect. Automated attendants, conferencing, call forwarding and unified communications are benchmarks for today's modern business.
2. Sized for Growth.
This scalable and centrally managed solution supports up to 150 000 IP users, 40 000 IP clients, or 20 000 SIP clients per call server.
3. Continuous Communications.
The Communications Server 1000 is designed with no single point of failure, and it has campus redundancy, geographic redundancy, and branch survivability.
Safe and Secure Business Communications.
A comprehensive layered defense approach helps ensure the integrity and security of your network and users. Keep threats at bay with firewall and denial-of-service protection, plus encryption of media and signaling traffic.
High-Quality Communications for Exceptional User Experiences.
Keep your users communication experiences positive with Proactive Voice Quality Management. You can conduct system health checks for IP telephony servers, and receive troubleshooting and resolution alerts for any performance degradation or fault conditions.
Location-Based Emergency Services.
Intelligent emergency services globally (e.g., 10111, 999, 112) track the location of IP clients and direct calls to the appropriate emergency contact, even if that client is halfway around the world.
Support for the Devices Employees Use.
Employees choose the desktop or mobile devices that best suit their needs. Avaya Communication Server 1000 supports an extensive portfolio of IP clients and devices, including IP phones, mobile phones, and soft client options.
Advanced Contact Center Capabilities Enhance the Quality of Customer Interactions.
Connect Avaya Workforce Optimization Select to your Contact Center Select solution to get enterprise voice and non-voice recording, agent screen captures, quality management, live monitoring, agent coaching and more.
