Leverage Blended Multichannel Capabilities to Increase the Value of Each Customer Interaction.
♦ Implement a complete end-to-end customer service strategy to differentiate your business from the competition.
♦ Maximize the value of every interaction by delivering consistent, personalized service while identifying cross-sell and up-sell opportunities.
♦ Deploy fast with minimal disruption. Be up and servicing customers in as little as a few hours.
♦ Meet your deployment requirements with flexible options, including Cloud.
♦ Expand the solution as your business grows. Start with voice and add multimedia channels without adding hardware.
♦ Use easy supervisor and agent desktop interfaces to foster fast end user adoption. IP Office™ Contact Center is ideal for employees
   located in the office, in branch locations, or working from home.
♦ Gain more value through native integrations with Salesforce.com and SAP CRM applications.